Maria Hale, MBA
VP, Patient Advocacy and
Patient Centered Support
Darol Bates, MA
Director, Patient &
Your Rights as a Hospital Patient in New York State
The state and federal governments require that all hospital patients in New York State be given certain information and materials when admitted to a hospital.
The Patients’ Bill of Rights booklet collects that information in one place, explains the rights of each hospital patient and contains advice for the patients on how best to get assistance.
Find the Northern Westchester Hospital Visitation Policy here
The Joint Commission
An independent, not-for-profit organization, The Joint Commission accredits and certifies nearly 21,000 health care organizations and programs in the United States. Joint Commission accreditation and certification is recognized nationwide as a symbol of quality that reflects an organization’s commitment to meeting certain performance standards. Contact The Joint Commission website or access The Joint Commission phone directory.
A Guide to Talking With Your Doctor
How well you and your doctor talk to each other is one of the most important parts of getting good health care. But, talking to your doctor isn’t always easy. This Guide for Older People on Talking With Your Doctor can help. Click to read and download here.
Download this for patients and families, Deciding on Healthcare
Family caregivers should familiarize themselves with the CARE Act
Benefits for Veterans
Wartime Veterans, regardless of combat, and non-remarried surviving spouses may be eligible for significant financial assistance to pay for help with activities of daily living provided by a long term care facility, nursing home, or in home care provided by a family member, friend, or an entity. Learn about eligibility and benefits here.
Ethics Committee at NWH
The Ethics Committee at NWH is always available to patients, family and staff members for assistance or advice when ethical issues relating to patient care arise.
An ethics consult is a process whereby members of the Ethics Committee meet with patients, family members and/or members of the healthcare team to address ethical concerns or conflicts.
To request an Ethics Consult
Any patient, family member or hospital staff member can request an Ethics Consult. To arrange a consult, call the Committee Co-Chairs at 914-666-1951, 914-666-1951 or 914-666-1926.
Problems for which an Ethics Consultation May Be Helpful
- Advance directives or surrogate decision making
- Deciding whether to stop treatment
- Conflicts with caregivers or loved ones
- Decisions about cardio-pulmonary resuscitation
…These are just examples. If you are unsure whether an ethics consultation is appropriate, please call to discuss it with us. We will help you understand how best to proceed. Even if we decide together that an ethics consultation is not appropriate at this time, we can help put you in touch with the appropriate resources to address your concerns.
What an Ethics Consult Does
An Ethics Consult does the following:
- Clarifies the nature of the ethical question
- Promotes discussion of ethical standards and responsibilities related to patient care
- Encourages shared decision making among patients, families and the healthcare team
- Makes impartial recommendations to those involved
Ethics Committee Recommendations
The Committee recommendations are advisory. This means that the patient and the medical team can decide whether to follow the recommendations or not. However, we hope that our recommendations will be helpful in reaching a decision that feels right for everyone.
Federal Privacy Rule Statement
How to Make Your Healthcare Wishes Known