Having been a patient from April 5th-7th I feel it necessary to express my reactions to my care.
I was on the 7th floor coronary care unit being admitted by ambulance late in the day. The staff on that floor was unbelievably kind, always thoughtful and caring. Even the dietary and housekeeping staff were always smiling and nice to have around.
The day-time supervisor of nursing, Maria, (I do not know her last name)was extremely attentive in spite of constant interruption of her staff, to whom she was helpful and polite. What an asset she is to your staff.
The food was delicious. it was served fresh, hot or cold as appropriate.
Having been a psychiatric hospital administrator many years ago, I know the difficulties in getting everything to run smoothly. You are doing a great job, and I thank you.