I would like to take this opportunity to commend you on the services that I am currently receiving as a patient at Northern Westchester Hospital Center. I am assigned to room 415 on the fourth floor and the entire staff; doctors, nurses, technicians and associates have been fantastic.
They are real professionals in every sense of the word. I received surgery on Friday, June 11. From the minute I first arrived at the hospital Friday morning until the present time, everyone that I have come into contact with has been courteous, helpful, knowledgeable and efficient. The one thing that truly stands out is that they are sincere. Their willingness to help comes so naturally that I truly felt that my family was taking care of me.
This also holds true with reception and recovery room staff. They are extremely helpful and patient and answered all my questions, (believe me; I had a lot of questions). Their attention to detail was outstanding and I had absolutely no problems with admission or health benefits and the nurses and technicians in the recovery room assisted me in every way possible and made me feel at home.
But, I especially want to thank the entire staff assigned to the fourth floor. They have been so kind and patient and took an active interest in every conceivable detail. Their response time is also outstanding. It seems that it only took seconds to answer my calls and the level of care is second to none. They have truly gone above and beyond and they work tirelessly around the clock. Please give them a special thank you for me. You should be proud of them.
I am so glad that I came to this hospital and will have no apprehension should the need arise in the future. Thank you again.