When I walked into the ER, what a pleasant surprise. Congratulations on your ER. It is beautiful. I'm writing this to commend and thank two ER Workers, Radiology Techs, and Admitting Nurse on the excellent treatment I was given on 11/9/2011 after my fall. Especially Victoria Coon, CNP and Vincent Ingenio, LPN. Both individuals are extremely competent at their chosen professions. As you know when someone falls, they experience a little shock. Victoria and Vincent have a natural talent of "easing the pain," by their voice and knowledge. You're very fortunate to have them working for you.