Ken Hamilton Caregivers Center

NWH Ken Hamilton Caregivers Center

Come to the Caregivers Center

The Ken Hamilton Caregivers Center is conveniently located in Northern Westchester Hospital, Mt. Kisco, NY.  Click here for a Google Map of this location


The Caregivers Center is dedicated to caring for the family caregiver

The Caregivers Center serves as a private sanctuary during the very demanding and stressful times of providing care for your loved one, regardless of  whether they are hospitalized at NWH, at another facility or at home.

NWH Ken Hamilton Caregivers Center

Our Center offers a friendly and tranquil atmosphere where caregivers can come for respite or meet with a social worker or caregiver coach for individual support.

The Center, located in the main lobby, features:

  • A Caregivers Support Program, offering counseling by our social worker and referrals to community resources
  • A team of trained caregiver coaches who provide support and encouragement to caregivers who are managing the care of their loved ones
  • A comfortable place to rest, reflect and refuel
  • A space for private conversations
  • A library of community resource referrals
  • A reclining massage chair in a private area
  • A desk area with computers, fax, copier, telephones and internet
  • A kitchenette with healthy snacks

The Caregivers Center is staffed by a full-time social worker and volunteer caregiver coaches who are trained to assist caregivers in managing the stress and issues that arise out of the caregiving role.  Our services are provided free of charge and are available to all family caregivers involved with our in-hospital patients or patients receiving outpatient care, as well as community members who are in the caregiving role.

We understand how demanding, stressful and exhausting the caregiver role is, often with no means of support for your own needs and emotions. Each day presents new challenges and struggles.

We have a free monthly support group at Northern Westchester Hospital that meets on the 4th Wednesday of each month, from 9:30am to 10:30am. RSVP is required.  Kindly email or call 914.242.8128. 

Click here for Caregivers Support Group schedule.  

Our coaches can also help you identify other community support groups.

“The coaches saved my life. I could not have gotten through this without their support.”

“This center is a little piece of heaven.”

Read more comments from family caregivers >

Opened in November 2007, the Caregivers Center was the first ‘in-hospital’ facility of its kind in the entire New York Metropolitan area.

The Ken Hamilton Caregivers Center was named in memory of a community member who was cared for by his wife, Marian, both at home and in many hospitals, during his battle with lung cancer. Marian cared for her husband for two stressful years, while at the same time juggling her role as a mother to two teenage daughters. After Ken’s death in 2004, Marian was inspired by her experience, realizing that hospitals are often not equipped to help the caregivers in a meaningful way. With a vision to support family caregivers, Marian approached Northern Westchester Hospital, because this vision of a Caregivers Center dovetailed with NWH’s participation and belief in the Planetree model of patient-focused, family-centered care.

NWH Ken Hamilton Caregivers Center


The Caregivers Center is honored to have received a National Best Practice Award for Family, Friends and Social Support awarded by the National Planetree Organization.

The Center is financed solely through private funding from community members and foundations. We are tremendously grateful for their loyal support that helps us to continue to address the needs of family caregivers.  To make a donation click here.

Our caregiver coaches are dedicated volunteers.  Each volunteer is carefully chosen; they are deeply caring and offer non-judgmental support.  Many have had personal experience in the caregiving role.  Extensive training is provided.  For more information contact the NWH Volunteer Department at 914.666.1925Download a vollunteer application here.

Are you interested in starting a Caregivers Center in your facility?  The Ken Hamilton Caregivers Center (KHCC) can provide interested institutions with all the materials and guidance required to create and develop your own center to support family-centered care.

Since the inception of the KHCC at NWH in 2005, we have already assisted numerous healthcare institutions in replicating our successful Family Caregiver Support model.

To learn more about this program and take steps towards greater support of family-centered care, contact our Caregivers Center Replication Coordinator: or 914.242.7920.

To learn more about this program and take steps towards greater support of family-centered care, contact our Caregivers Center Replication Coordinator: or 914.242.7920.

“Until you’ve been through it, you don’t know what it’s like.”
--Marian Hamilton, founder of The Caregivers Center
Click here to see Hamilton’s interview on the CareBuzz Channel on YouTube

Main number:  914.242.8128
General Information:
Our Social Worker:
Our Replication Coordinator:
Our Volunteers Director:

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Click here to see how the KHCC is comfortable BY DESIGN

NWH Ken Hamilton Caregivers Center NWH Ken Hamilton Caregivers Center