The Ken Hamilton Caregivers Center
Come to the Caregivers Center
The Ken Hamilton Caregivers Center is conveniently located in Northern Westchester Hospital, Mt. Kisco, NY. Click here for a Google Map of this location
The Caregivers Center is dedicated to caring for the family caregiver
The Caregivers Center serves as a private sanctuary during the very demanding and stressful times of providing care for your loved one, regardless of whether they are hospitalized at NWH, at another facility or at home.
NWH Ken Hamilton Caregivers Center
Our Center offers a friendly and tranquil atmosphere where caregivers can come for respite or meet with a social worker or caregiver coach for individual support.
The Center, located in the main lobby, features:
- A Caregivers Support Program, offering counseling by our social worker and referrals to community resources
- A team of trained caregiver coaches who provide support and encouragement to caregivers who are managing the care of their loved ones
- A comfortable place to rest, reflect and refuel
- A space for private conversations
- A library of community resource referrals
- A reclining massage chair in a private area
- A desk area with computers, fax, copier, telephones and internet
A kitchenette with healthy snacks
Contact the Ken Hamilton Caregivers Center at 914.242.8128 or visit us today.
Watch this video to see how the Caregivers Center can help
What is the CARE act?
The CARE Act recognizes the critical role family caregivers play in keeping their loved ones out of costly institutions.
The bill features three important provisions:
The name of the family caregiver is recorded when a loved one is admitted into a hospital or rehabilitation facility.
The family caregiver is notified if the loved one is to be discharged to another facility or back home; and,
The facility must provide an explanation and live instructions of the medical tasks, such as medication management, injections, wound care and transfers – that the family caregiver will perform at home.
Why do we need the CARE act?
- Most care recipients (69%) did not have a home visit by a health care professional after discharge from the hospital.
- Almost half (46%) of family caregivers perform medical or nursing tasks for their loved ones with multiple chronic physical or cognitive conditions.
- Three out of four (78%) who provide these medical or nursing tasks manage medications, including administering intravenous fluids and injections.
- Most family caregivers report that they received little or no training to perform these tasks.
SOURCE: AARP report “Home Alone: Family Caregivers Provide Complex Chronic Care”
The Caregivers Center is staffed by a full-time social worker and volunteer caregiver coaches who are trained to assist caregivers in managing the stress and issues that arise out of the caregiving role. Our services are provided free of charge and are available to all family caregivers involved with our in-hospital patients or patients receiving outpatient care, as well as community members who are in the caregiving role.We understand how demanding, stressful and exhausting the caregiver role is, often with no means of support for your own needs and emotions. Each day presents new challenges and struggles.
We have a free monthly support group at Northern Westchester Hospital that meets on the last Tuesday of each month, from 9:30am to 10:30am. RSVP is required. Kindly email firstname.lastname@example.org or call 914.242.8128.
Click here for Caregivers Support Group schedule.
Our coaches can also help you identify other community support groups.
Find our recommended websites for family caregivers.
The Center is financed solely through private funding from community members and foundations. We are tremendously grateful for their loyal support that helps us to continue to address the needs of family caregivers. To make a donation click here.
Our caregiver coaches are dedicated volunteers. Each volunteer is carefully chosen; they are deeply caring and offer non-judgmental support. Many have had personal experience in the caregiving role. Extensive training is provided. For more information contact the Center at 914-242-8128. Download a volunteer application here.
Opened in November 2007, the Caregivers Center was the first ‘in-hospital’ facility of its kind in the entire New York Metropolitan area.
The Ken Hamilton Caregivers Center was named in memory of a community member who was cared for by his wife, Marian, both at home and in many hospitals, during his battle with lung cancer. Marian cared for her husband for two stressful years, while at the same time juggling her role as a mother to two teenage daughters. After Ken’s death in 2004, Marian was inspired by her experience, realizing that hospitals are often not equipped to help the caregivers in a meaningful way. With a vision to support family caregivers, Marian approached Northern Westchester Hospital, because this vision of a Caregivers Center dovetailed with NWH’s participation and belief in the Planetree model of patient-focused, family-centered care.
The Caregivers Center is honored to have received a National Best Practice Award for Family, Friends and Social Support awarded by the National Planetree Organization.
Are you interested in starting a Caregivers Center in your facility? The Ken Hamilton Caregivers Center (KHCC) can provide interested institutions with all the materials and guidance required to create and develop your own center to support family-centered care.
Since the inception of the KHCC at NWH in 2005, we have already assisted numerous healthcare institutions in replicating our successful Family Caregiver Support model. Visit the NWH Center for Patient-Centered Innovation to read about our Caregiver Center model.
To learn more about this program and take steps towards greater support of family-centered care, contact our Caregivers Center Replication Coordinator: email@example.com or 914.242.7920.
- Innovative Center Helps the Caregiver; Record Review
- 5 Ways to Deal With Caregiver Stress
- Case Study: Improving Patients' Experience by Supporting the Family Caregiver
- As her husband Ken battled mesothelioma, Marian Hamilton felt the pressure mount from repeated trips to the hospital and serving as his primary caregiver. Read article
- Hamilton’s interview on the CareBuzz Channel on YouTube
- The KHCC is comfortable BY DESIGN
- Armonk Woman Honored for Creating NWH Caregivers Center
- NWH's Expanding support for families
- Inside Armonk/Chappaqua piece on L'oreal
- L’Oreal Women of Worth
- Who is Caring for the Caregiver?
- One Can Help Many
- Innovative Center Helps the Caregiver; Record Review
“Until you’ve been through it, you don’t know what it’s like.”
--Marian Hamilton, founder of The Caregivers Center
Main number: 914.242.8128
General Information: firstname.lastname@example.org
Our Social Worker: email@example.com
Our Replication Coordinator: firstname.lastname@example.org
Our Volunteers Director: email@example.com