Posted on: October 8, 2012
Empowered Patients and Staff = Positive Experiences
by Lauraine Szekely, RN, SVP Patient Care & Chief Nursing Officer
Wouldn’t it be nice to know that the hospital staff caring for you is among the best in the industry? You can find out: There are national organizations that recognize quality patient care and clinical expertise. One is the American Nurses Credentialing Center, which awards Magnet Recognition® status to medical centers for excellence in patient care as well as nursing excellence. Another is Planetree, an organization that surveys hospitals to ensure they meet rigorous criteria around patient-centered initiatives before granting Designation. A hospital’s program must fulfill ‘best-practice’ requirements to receive Planetree’s additional Distinction award. Surveyors from both organizations expect hospitals to meet stringent criteria demonstrated through documentation, staff and patient interviews.