Quality and Safety

Committed to the Highest Standards of Quality Care

Northern Westchester Hospital (NWH) provides quality, patient-centered care that is close to home through a unique combination of medical expertise, leading edge technology, and a commitment to humanity.  Over 700 highly skilled physicians, state-of-the-art technology and a professional staff of caregivers are all in place to ensure that you and your family receive treatment in a caring, respectful and nurturing environment.

NWH has established extensive internal quality measurements that surpass the standards defined by the Centers for Medicare & Medicaid Services (CMS) and the Hospital Quality Alliance (HQA) National Hospital Quality Measures.  Our high quality standards help to ensure that the treatment you receive at NWH is among the best in the nation.

To help you better understand how hospital quality is currently measured, we have gathered the following reports comparing Northern Westchester Hospital against NY State and national hospital scores.  This information is compiled from the most recently available results, and can be found on Medicare.gov.  The hospital comparison information was created through the efforts of the Centers for Medicare & Medicaid Services, in collaboration with organizations representing consumers, hospitals, doctors, employers, accrediting organizations, and other Federal agencies, to enable patients needing hospital care to evaluate their regional hospitals. 


Northern Westchester Hospital Quality & Safety Scores

Click the headings below to view

Patient Survey Results

HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) is a national survey that asks patients about their experiences during a recent hospital stay. Use the results shown here to compare hospitals based on ten important hospital quality topics.
 

Timely & Effective Care

These measures show how often hospitals provide care that research shows gets the best results for patients with certain conditions. This information can help you compare which hospitals give recommended care most often as part of the overall care they provide to patients.
 

Readmissions, Complications and Deaths

Patients who are admitted to the hospital for treatment of medical problems sometimes get other serious injuries, complications, or conditions, and may even die. Some patients may experience problems soon after they are discharged and need to be admitted to the hospital again. These events can often be prevented if hospitals follow best practices for treating patients.
 

Use of Medical Imaging (tests like Mammograms, MRIs, and CT scans)

These measures give you information about hospitals' use of medical imaging tests for outpatients based on the following:

  • Protecting patients’ safety, such as keeping patients’ exposure to radiation and other risks as low as possible.
  • Following up properly when screening tests such as mammograms show a possible problem.
  • Avoiding the risk, stress, and cost of doing imaging tests that patients may not need.

How to Make Sense of Hospital Report Cards?

Click to view this report on hospital quality report cards from the Healthcare Association of New York State (HANYS), a non-profit organization committed to advancing the health of individuals and communities by providing resources to health care providers and systems.  HANYS's Report on Report Cards evaluates ten prominent government, not-for-profit, and for-profit hospital quality "report cards" based on a set of guiding principles and specific criteria. 

The Report reveals wide variation in methodologies and results among report cards. 

The Report was developed as a resource for hospital leaders and their boards; it serves as a primer for understanding, evaluating, and responding to publicly available consumer report cards. 

 

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