At Northern Westchester Hospital, our success is measured by our patients satisfaction with our services and the care they receive when visiting our medical center. We take great pride in our patients and their courage to overcome physical challenges, from pain management to cancer care and treatment.
While we’re always interested in knowing how we’re doing in serving our community, what’s most important is how our patients are doing following their diagnosis and treatment in our facilities.
To read stories from our patients, please click on the boxes below.
Emergency Department Testimonials
I checked into the ER close to midnight. I was in extreme pain, exhausted and miserable. Checking into NWH's ER was efficient, quick and in no time I was treated and my pain was under control. My nurse, Lytte Thibault was like an angel from heaven. She was kind, compassionate, and took the time to explain everything that was going on. Dr. Lisa Geller was sympathetic, decisive, pinpointed the cause of my pain and treated me immediately. The waiting room and entire ER is spotless, and calm.
I just wanted to thank all the wonderful and caring staff and students at Northern Westchester Hospital ED. : )May the road ever rise up to meet you.....Aye tis.Stephen BeckerNYS EMT-PDeacon: Hawthorne Reformed Church
"From the minute I first arrived at the hospital Friday morning until the present time, everyone that I have come in contact with has been courteous, helpful, knowledgeable and efficient. The one thing that truly stands out is that they are sincere. Their willingness to help comes so naturally that I truly felt that my family was taking care of me."
My father was recently taken by ambulance to the emergency room, treated and discharged I can not say enough great things about the care, respect and treatment he had there. The doctors and nursing staff were very professional and attentive, his room was personal and luxurious, the food was delicious and beautiful and the environment was conducive to getting well. A harpist came to the room, a keyboardist also came. My father and my family felt that the environment was beautiful and medically attentive and professional. It was the nicest hospital that I have ever been to and that lead to a speedy and stress free recovery. Thank you.