Our Patient Testimonials
At Northern Westchester Hospital, our success is measured by our patients satisfaction with our services and the care they receive when visiting our medical center. We take great pride in our patients and their courage to overcome physical challenges, from pain management to cancer care and treatment.
While we’re always interested in knowing how we’re doing in serving our community, what’s most important is how our patients are doing following their diagnosis and treatment in our facilities.
Read stories from our patients below.
Looking Back on 100 Years of Care
This is a test message for QA purposes only, please disregard.
As Northern Westchester Hospital celebrates 100 years, I would love to tell you of about an unusual event that happened 69 years ago regarding a freshly minted team of nurses known as "The St. Vincent's Six." This class of 1947 graduates exchanged their Greenwich Village careers for positions in Mt. Kisco. Mt. Kisco seemed so far away on the map that one of their parents even described their new home as the "Wilds of Westchester!" St Vincent's Hospital was the medical provider to the World Trade Center tragedy and has now been replaced by Greenwich Lane town homes and apartments currently advertised from $7 million to $15 million respectively. The Northern Westchester Hospital Administrator at the time, "Jerry" Peck and Nurse Superintendent Andrews in 1947 welcomed this un-recruited six with their equally diverse backgrounds. Three of the girls were country girls, Katonah's Lorraine Flynn, Claire Healy and Virginia Hurley, who was from Stanfordville, NY. From the city came Virginia Ruane, Jersey City, and Brooklyn next door neighbors, Mary Acer and Sally Heenan. Patients, especially male patients thought the six were "too young to be real nurses!" They had three point caps depicting "faith, hope and charity" which distinguished these newcomers. The three virtues are included in the Viet Nam Memorial sculpture remembering six nurses who fell in that war. The 1947 staff additions first lived at 37 Pleasant Avenue , the underused Flynn household in Katonah. At the time, their survival deeply depended on Katonah's Healy Delicatessen, owned by Claire's family. Rotating 3-11 duty soon complicated commuting and prompted the nurses to rent a home on Maple Avenue in Mt Kisco. Yet a few years later the house was demolished as railroad facilities were expanding. In this home, the first of the six to marry was Sally Heenan. I was lucky enough to be her husband and celebrate our wedding reception with family and Hospital friends. During the next five years, our first two children arrived at Northern Westchester Hospital with assistance from Dr. Kish and Dr. Rohmer. On March 31, 2016, Sally Heenan departed to join her 1947 classmates. The dedication and spirit of the "St Vincent's Six" remains at Northern Westchester Hospital.
“We had the pleasure of receiving many nurses from the India in the early 1980’s due to the nursing shortage in the U.S.”, said Valerie Zeller, RN.
“Of course their arrival was in December, one if the coldest of times. And they had only sweaters with them - having never experienced a New York winter. I quickly took them to target where they purchased warm jackets and gloves. For Christmas I gave them scarves.
That spring, Maneesha, one of the nurses, decided she needed to learn to drive. She was the only married nurse and had one small child. My daughter, Francine, also worked at the hospital and the two of us decided to take on this project. Maneesha had driven a bit in India but never with the automatic luxuries we had, nor the traffic! Twice a week we would both leave work at about 3:30 and head to staff housing. There, one of us would watch Jose, Maneesha’s son, and the other one of us would take out the driving student. It was scary! But eventually it was successful as Maneesha passed her test on the first try – she even mastered parallel parking.
The other experience that I provided was a swim in our town lake. The following summer, I had all the nurses over for a barbecue and a swim in our town lake. We all walked down to the lake shore only to realize they had no bathing suits! We didn’t mind – instead they all took a dip in their saris. It was so fun, we did this for many summers to follow.
"I was hired by Northern Westchester Hospital as one of 15 nurses from the Philippines in December 1983,” said Marlou Sanchez, RN, Clinical Analyst.
“Coming from a warm country to a place like New York in the winter, you can appreciate that we were freezing. However, the hospital staff was so kind to us - donating plenty of sweaters and coats to us. I remembered our first Christmas tree lighting in front of the North building, when the choir started to sing, we all started crying – It was the first time that we were away from our families on Christmas. However, it was the start of new Christmas traditions with our new Northern Westchester family.
Barbara Mockel, the night nursing supervisor, became our stand- in mother. On our days off, Barbara would drop us off at the mall. And when we were done shopping, her husband would pick us up and take us home. The Northern Westchester Hospital nurses’s would take turns driving us around since none of us knew how to drive at the time.
It was hard to be away from my biological family, but then, if you belong to the Northern Westchester Hospital family, it feels like all is well.