Our Patient Testimonials
At Northern Westchester Hospital, our success is measured by our patients satisfaction with our services and the care they receive when visiting our medical center. We take great pride in our patients and their courage to overcome physical challenges, from pain management to cancer care and treatment.
While we’re always interested in knowing how we’re doing in serving our community, what’s most important is how our patients are doing following their diagnosis and treatment in our facilities.
Read stories from our patients below.
I recently had a procedure in the Women's Imaging Department, after a mammogram and ultrasound. I cannot say enough how well I was treated and how smooth the department is run. The entire staff, including the Radiologist, was professional, courteous and most of all caring and considerate. Everything was explained to me from the start and all I needed to do once I was discharged. And the rooms and equipment are state of the art!! Thank you Dr. Litvack
My 15 year old came into ER on Saturday evening with a knee injury. The ER team was very helpful and nice. She was later admitted to short term care and transferred to the 4th floor, pediatric wing room #452. We had an incredible experience with all the staff members who approached us and took care of my daughter. As the clock ticked by and the staff members changed, the care continued to be excellent. The nurses at night, Susan and Cindy were professional and very personable and made my daughter smile and feel relaxed. I appreciate all of the staff members, Dina, Kim, Aki and especially Maria and Angela. This morning we had a visit from Blip, the therapy dog, which was a wonderful surprise and brightened my daughters spirits. Your hospital is very lucky to have such a wonderful staff and I hope you provide them with the recognition they deserve.
Northern Westchester Hospital was a fantastic place to stay – if you have to stay in a hospital. Everyone was fantastic and really made sure you weren’t in any pain. It was fabulous. I got to see the therapy dog while I was there, received a carnation for Valentine’s day and got a package of baked brownies when I checked out with a card signed by the staff. How nice!
Christmas at Northern Westchester as a resident of Dutchess County, I have many hospitals to choose from, all close by. I had spine surgery twice last year at NWH and the experience was great. Right before Christmas, I developed a high fever for an infection that required hospitalization via an ER visit. Without a second thought, I travelled the hour to NWH for my care. From the custodial staff to administration, I received care as if I were a family member of every one dealing with me. The nurses were extraordinary as they were in the past, I felt like I was their only patient. Even the food and the way it's served adds to getting well quickly...and the private rooms are great. Being ill over the holidays was horrible but NWH made it extremely tolerable. Thanks can never be enough.