At Northern Westchester Hospital, our success is measured by our patients satisfaction with our services and the care they receive when visiting our medical center. We take great pride in our patients and their courage to overcome physical challenges, from pain management to cancer care and treatment.
While we’re always interested in knowing how we’re doing in serving our community, what’s most important is how our patients are doing following their diagnosis and treatment in our facilities.
To read stories from our patients, please click on the boxes below.
Ambulatory Surgery Testimonials
I have been a neurosurgeon on the staff of Northern Westchester Hospital for 25 years and though I operate at several hospitals, NWH has been my hospital of choice for many years. The most important factor for me has been the skill and profound dedication of the nursing staff. They are not only bright and highly competent but also deeply caring of their patient's well-being. When I have to care for a patient in the emergency room the nurses are always efficient and thorough, getting the job done expeditiously. The nurses in the ambulatory surgery center help make anxious patients awaiting surgery feel a bit less anxious and more assured while making sure that the patient is ready for surgery in a timely fashion. Our operating room is an outstanding place to perform difficult surgical procedures because the nurses are truly dedicated to seeing an excellent outcome, caring deeply about being a critical part of the team operating the patient before us. They also seem to possess a great skill at managing surgeons who may be a bit "difficult" at times. The recovery room nurses all make sure that the post-operative patients are safe and as comfortable as possible, not hesitating to approach the doctors with any issue of concern. I can feel confident when I have a sick patient in the intensive care unit that the highly skilled nurses there will watch closely over my patient and quickly note and react to any potential problems. Our neuro/ortho unit is so outstanding that patients often don't want to go home. They want to keep receiving the loving care that is showered upon them by these exceptional nurses. So, my profound gratitude to all the nurses at NWH who I have the honor of working with on a daily basis. It is because of all of you that we have such an outstanding health-care institution.
i just want to express my sincere appreciation for the kindness, empathy and professionalism of ever person I encountered during the 5 days I was in your hospital i was admitted for urgent oral surgery because I had an infection that had caused my left cheek to swell and had me in allot of pain. it was my first time in a hospital and I was scared, but I was made to feel safe and secure Thank you so much!!!
I have been blessed for the past 57 years I never had to be a patient in a hospital. That changed on September 29th when my doctor informed me I could no longer put off hernia surgery. I admit I was very anxious prior to being admitted. Once I was escorted to my pre-opt room I was made to feel safe and in good hands by the Nurses and Doctors I encountered. My fear went away and had a great first surgery experience. You excel not only in your own specialties but also as compassionate beings.
Joseph A. B.
Dear Mr. Seligman, Dr. Marla Koroly and Mr. John Partenza: When I schedule surgery, which is a very rare occurrence for me, I depend heavily on my doctor's opinion. So 10 years ago, my provider, Dr. Tom Lansen, suggested NWH for my Lumbar Surgery. That turned out to be a great descion, so when the need arose for me to have Cervical Surgery the decision was easy, and of course I chose NWH. Specifically RN's Katie Laux and Terri Reich Wien always acted professionally and responsively.